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For Authorities

Digital Sovereignty with Open Source Portals

Digital Sovereignty Starts with Your Software

Public administration faces digitalization pressure. Many systems are outdated, hard to adapt, or from foreign providers. Citizens expect modern and accessible services.

We develop open platforms and portals for authorities – with full source code access, easy reuse, and the ability to map or link simple and complex procedures. Eligible for funding, without vendor lock-ins, and available in the cloud or on-premise.

Why Digital Sovereignty Matters

Public infrastructure belongs in public hands – the same applies to digital systems. Authorities need control over their IT.

With open source platforms, you avoid dependencies and ensure full transparency.

Your Benefits:

  • No vendor lock-ins
  • Open and transparent source code
  • GDPR-compliant development
  • Complies with German law
  • Customizable to local requirements
  • Long-term availability
  • Reusable for other authorities

Citizen and Internal Platforms

Modern administration needs modern tools – for citizens and employees. With racletteJS you can create user-friendly citizen services and efficient internal processes. racletteJS is the framework and toolkit for simple or complex processes that can be shared with other authorities.

Citizen Services

  • Online applications
  • Appointment booking
  • Document downloads
  • Application status tracking
  • Feedback portals
  • AI-assisted workflows for employees

Internal Administration

  • Workflow management
  • Digital file management
  • Employee portals
  • Budget planning
  • Cross-department collaboration
  • Mapping complex procedures

Accessibility as Standard

Authorities' portals must be accessible – legally and ethically. Every citizen should have equal access.

racletteJS is designed for accessibility from the start and meets key standards:

Compliance Standards:

WCAG 2.1
Level AA
BITV 2.0
Compliant
EN 301 549
EU Standard

Use Funding Wisely

Publicly funded projects should benefit the general public. Why invest in proprietary systems when open source helps everyone?

With you automatically meet open source requirements of many funding programs. Your portal can serve as a template for other authorities, becoming a reusable solution.

Other municipalities benefit from your work – and you benefit from theirs. Digitize together, not alone.

Migrate Legacy Data Safely

Whether Excel, Word, or specialized systems – we have experience with complex data migrations from legacy systems.

Even if previous providers resist, we protect your data and prevent vendor lock-ins. Your data belongs to you.

Data Migration Challenges

Many authorities fear data loss when switching systems. Our structured migration approach minimizes risks.

Why Pacifico?

  • Digital sovereignty as a clear goal
  • Accessibility from day one
  • Transparent development with public documentation
  • Funding-eligible solutions with open source focus
  • Expertise in complex data migrations
  • Reusable solutions for other authorities
  • Flexible mapping of simple and complex procedures with racletteJS

Ready for Digital Sovereignty?

Let's discuss your digital strategy. Together, we can build transparent, citizen-friendly portals that can serve as templates for other authorities.